Privacy Policy
Last updated: November 2026
This Privacy Policy explains how H2OWNED Water Solutions (“H2Owned,” “we,” “us”) collects, uses, and protects your information when you visit our website, request an estimate, call us, or text with us.
Information we collect
- Information you give us: your name, phone number, email address, town or ZIP code, and details about your home and water (for example, number of bathrooms, city or well water, and the issues you’re noticing) when you fill out our estimate form, chat with us, call, or text.
- Information collected automatically: basic technical information such as your browser type, device, and pages visited, collected by our website host and, if used, by analytics or advertising tools (such as Meta) through cookies or similar technologies to measure how our website and ads perform.
How we use your information
- To respond to your estimate request and contact you by phone, text, or email about it.
- To schedule water testing, estimates, installs, and service visits, and to send related reminders and follow-ups.
- To provide customer support and answer your questions.
- To improve our website, services, and advertising.
- To comply with legal obligations.
Text messages (SMS)
If you give us your mobile number and agree to receive texts, we may text you about your estimate request, appointments, and service. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.
We do not sell, rent, or share your mobile phone number or text messaging opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run our business, such as our website host, customer management and messaging platform, and email provider. They may use your information only to provide services to us.
- Legal and safety reasons, when required by law or to protect our rights, our customers, or others.
- Business transfers, if our business is sold or merged, as part of that transaction.
How long we keep information
We keep your information for as long as needed to provide our services, keep business records, and meet legal requirements, and then delete or de-identify it.
Your choices
- Opt out of texts at any time by replying STOP.
- Ask us to update or delete your information by calling or texting us at (646) 806-6993.
- Most browsers let you block or delete cookies in their settings.
Security
We use reasonable safeguards to protect your information. No website or transmission is completely secure, so we can’t guarantee absolute security.
Children
Our website and services are meant for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date above.
Contact us
H2OWNED Water Solutions, Long Island, NY
Call or text: (646) 806-6993